Community Operations Associate

- San Francisco


Established in 2016 as a Public Benefit Corporation, The Aussie Founders Network  (AFN) is a member-driven community of Australian founders, investors and industry advisors. Based out of Silicon Valley, our mission is to support, build and elevate the role and impact of the Aussie tech community, globally. Our vision is to build a network of Australian-founded technology companies whose valuation is $100 billion. Our values are based on authenticity, fairness, hard work, transparency and the culture of mateship to get things done.

The role:

The AFN has an immediate need for a Community Operations Associate to work with members, new and existing, and the board on achieving the organization’s goals for 2017. The new role is a great opportunity for an autonomous and organized professional interested in entrepreneurial communities, and obtaining hands-on experience with building industry networks from the ground-up. It’s also a perfect role for someone looking for flexible work hours and environment. 

Core responsibilities:

The role is split across three core constituencies: 

Event Coordination

  • Create, manage and host the AFN’s event series throughout the calendar year 
  • Manage event registration, logistics (be it directly at each event or with a group of volunteers), and promotion to ensure events are delivered seamlessly and are at capacity
  • Collect event feedback and make suggestions to improve event curriculum
  • Work with the board to source event speakers, sponsors and organizers
  • Work with sub-group organizers (like the AFN Female Founders chapter) to ensure success

Membership Management

  • Manage membership applications and member lifecycles 
  • Optimize the application funnel online and offline - suggesting new tools to improve community engagement and workflows
  • Create clear guidelines and communication around member segments and expectations
  • Work with the board on quarterly application approvals
  • Drive new member sign-ups and increase existing member engagement 

Communication Management

  • Handle internal and external communications for the AFN, including media and support requests
  • Manage website content and brand assets
  • Create a lightweight multi-media content strategy and resource this with writers or guest contributors that aligns with the AFN’s mission, vision and values
  • Manage social media channels including Facebook, Instagram and Twitter to communicate with members and bring awareness of the AFN

What’s on offer:

  • This is a great opportunity for someone looking to make their mark within the startup ecosystem by building and operating a community-focused organization online and offline
  • The role will be centered around working with some of the brightest and tenacious Aussie founders from around the globe
  • The role will expose the candidate to government officials, industry organizations and key influencers
  • This role will begin as a three-month 20 hour-per-week contract 
  • This role is San Francisco based but can be performed remotely. Access to a coworking or workspace will be provided if desired

Next steps:

Please email the following to attention Phaedon Stough before February 22, 2017:

  • Your LinkedIn and any other applicable professionals links since as Twitter
  • Your current work situation
  • Your location and U.S. work authorization status 
  • Why you’re passionate about helping build the Aussie tech community.